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Returns, Exchange and Refund Policy

Please allow two weeks for your return to be processed. You will receive an email to confirm a successful return. A credit should appear on your credit card, or original method of payment, within two billing cycles.

 

The online return process will require a printer, as you are provided a PDF to download that includes a shipping label and return document.

 

Please keep a copy of return/exchange documentation for tracking purposes.

 

DAMAGED OR DEFECTIVE PRODUCT

We are sorry you are experiencing an issue with your product! To help expedite your concern, please see the general guidelines below to help determine if your product will be considered defective by our review team.

 

Definition of a defective product:

A Defective Product is an imperfection in a product that has a manufacturing or design defect